Effective estate agent business cards

06 July 2010

In a business like estate agency, where only a minority of companies have a true USP or a locked-in local market, mostly you will find yourself competing on just two things: branding and price.

There's nothing wrong with offering a fair deal, but competing on price risks turning into a dangerous game of 'who has the deepest pockets'. Competing on brand is much more fund. Having such a clearly defined company message that people recognise you as the obvious choice for them.

I recently blogged about how email signatures can be a valuable part of this, but older communication methods still count too. For instance, business cards still help to cement a face-to-face meeting and can almost feel like a little gift when done well!

Here are 10 things that every estate agent's business card should have:

  1. All the basics obviously: company name, logo and address, your name, job title, phone number(s) and email address.
  2. Website and blog links.
  3. Twitter/Facebook account names (or at least the icons).
  4. A succinct branding statement of what you do and why people choose you to do it.
  5. One strong colour (apparently coloured business cards are kept for longer!).
  6. An extra reason to keep the card printed on the reverse (a promotion or links to useful guides hosted on your website perhaps).
  7. Your face.
  8. Your areas of operation (if you need more space, you can always use a folding card).
  9. Opening times.
  10. And, of course, a call to action!

The real secret to good branding is showing lots of attention to detail at every customer touch point.

Leave your comment:



What you said:

07 July 2010 09:47:17
Excellent advice here Martin.

All too often I see plain, uncolourful and boring business cards that do not inspire me to do business with that person/company in any way. I figure that if they can't be bothered to sell their services or products on one of their important and regular customer touch points like a business card, will they be bothered to give me good service?

Thanks for your great and regular blogs, and of course for your informative Tweeting!

Eric

Eric Woodhams FNAEA
07 July 2010 10:54:57
Thanks Eric. I have to say, it might be time I got some new business cards done! :o)

Martin
07 July 2010 14:36:12
Hmmmmm...I think I can help you with those business cards Martin!

A client of mine who took delivery of 500 from me recently was very happy indeed with his!

Let me know if I can help :-)

It has to be said that these days it is well worthwhile adding your Twitter name and Facebook details (personal or company) to your business cards. Some people no longer email - they just message you through social media. It's now THAT important!

Eric
07 July 2010 14:45:28
Will let you know - probably to coincide with release of the new PropertyADD logo, etc!

(Shhh)

Martin
07 July 2010 14:46:13
The agency where I work has failed to see the obvious use of social media. However I have never thought of using the Facebook/Twitter logo's on business cards to inform people, but now you mention it, it makes sense!

I would be interested to learn if there are any agents out there that have actually booked a viewing or obtained a valuation off the back of FB or Twitter. Perhaps a survey??
08 July 2010 08:52:12
More news on this idea soon! :o)

Martin