A-Z of things to discuss with applicants

Following on from a thread on Julian O'Dell's 22 point checklist on the applicant qualification process, here's my A-Z of things estate agents should discuss with applicants.

(Suggestions for J, X, Y and Z particularly welcome!)

• Address, availability, approach, advertising
• Budget, bedrooms, bathrooms
• Contact details, compromises, chain details, current contract, conveyancing, costs
• Desirables, deal breakers, diaries
• Email address, EPCs
• Features, fees agreed elsewhere, finances
• Guides and information packs
• History of search and sale, HIPs
• ID verification, insurances
• Job history (thanks to Sam @VirtualLetz)
• Knowledge of market
• Locations, local facilities
• Motivation, mobile number, mortgage, must haves
• Names of all parties
• Other requirements, objections
• Price range, phone numbers, properties, permission for marketing, preferred contact method, point of contact, process
• Qualifying questions
• References, relationships with solicitors, etc.
• Status, source of enquiry
• Time frame, type of property, testimonials, transport links
• Upfront costs, utilities, updates
• Valuation opportunity, viewings
• Who, what, when, why, websites
• X-factor sought (thanks to @IglooLets)
• Y
• Z